Ky.gov

Household Goods

Motor Carriers
​If you are new to the Portal Account Registration process and need some assistance, click on this Walkthrough. If you need your SOS Number, please visit the Secretary of State Website and search for your business.​​


APPLY FOR THE KY INTRASTATE HOUSEHOLD GOODS AUTHORITY

Carriers can Apply/Renew through the Motor Carrier Portal electronically for INTRASTATE HOUSEHOLD GOODS AUTHORITY.

GENERAL

  • Before applying for intrastate passenger authority, please ensure Vehicles are registered and plated with the County Clerk and Insurance Companies, and Background checks are completed per KRS 281.​

  • Insurance Companies authorized to transact business in Kentucky must file a Form E or Accord forms (Certificate of Liability Insurance), Form H for Household Goods, Form K (Insurance cancellation) Uniform Motor Carrier Bodily Injury and Property Damage Liability Certificate of Insurance through the online insurance portal. Liability coverage must be in compliance with KRS 281.655.

  • Carriers applying for passenger certificates will be required to upload Form E insurance, Vehicle registrations, and Tariffs for HHG on their secure motor portal account during the application process.

  • You must have at least one vehicle available before Motor Carriers will grant a certificate. All passenger vehicles require a county clerk-issued plate.​

  • Complete all vehicle inspections by an automotive service technician and all nationwide criminal background checks before submitting the application.​​

  • For an approved listing of criminal background check companies, click HERE​.​​

  • For HHG Carriers Listing, click HE​​RE.​​​​​

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MOVING WITHIN KENTUCKY

  • If you are moving household goods from your home to another location within Kentucky, your mover must be licensed by the Kentucky Transportation Cabinet, Department of Vehicle Regulation, Division of Motor Carriers (KYTC). 

  • The KYTC helps you by setting certain licensing and insurance requirements that movers must meet and investigating complaints when problems arise.

  • If you intend to move your household goods from one state to another, the Federal Motor Carrier Safety Administration (FMCSA) has jurisdiction over the mover, not KYTC.

  • You can contact the FMCSA with any questions at 888-368-7238.

  • No matter where you are moving or whether the move is large or small, it would be best if you took the time to plan your relocation carefully.​

  • The information on this page will help you begin the process of moving to Kentucky.


​CHECKLIST FOR EASIER MOVING

  • Be sure the mover has a KY “DMT (sometimes referred to as DVR) license number.”

  • Request and obtain a written estimate.

  • Check with KYTC for additional information concerning rates, liability coverage, and the mover's complaint history.

  • Make sure to be present during your move.

  • Review the written bill of lading (front & back) carefully before signing.

  • Agree to the method and terms of payment before moving day.

  • During unloading, check your household goods carefully before signing off on their condition. Be sure the bill of lading gives you the right to take a reasonable amount of time to check items for damages.​

  • Ask the mover to check the van to ensure that all your household goods have been delivered.


​CONSUMER COMPLAINT

​​FAQs

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