Directions

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 Parking

Public Parking is available for personal vehicles only on the 1st floor of the east wing parking structure.


 Important: A picture ID is required to enter into the building to access the One Stop Shop.

Driver Services

 Attention: Driver Services in-person services are closed at this time. To speak with someone, please call 502-564-1257.

 Office Hours​

Walk-in customers
8:00am - 3:30pm (ET), Monday-Friday
Process Non-U.S. Citizen applications (blue forms)
8:00am - 3:30pm (ET), Monday-Friday

 Acceptable Payment Methods

  • Cash
  • Company Checks - Unless Notified Otherwise
  • Money Orders
  • Credit Cards (American Express, Discover, Master Card, and Visa only)

 Note: Make payments payable to Kentucky State Treasurer.

 What to Bring When Visiting the One Stop Shop

  • Letter(s) from this office referring to the particular matter you need.
  • Required forms and applications needed for services rendered.

 Services offered

  • NEW Upload CDL paperwork: medical card, self-certification and/or commercial application at  instead of visiting the One Stop Shop.
  • Determine eligibility of Non-US citizens who are applying for a KY driver's license or ID by verifying immigration documents and give them​ a "Blue Letter" if eligible.
  • Accept Alcohol Completions.
  • Judgment​ Satisfactions.
  • Proofs of citations that have been satisfied in-state and out-of-state.
  • Reschedule traffic school.
  • Hold discretionary and special hearings.
  • Process $15.00 enrollment fees for state traffic school.
  • Process $40.00 fees for reinstatement.
  • Print $3.00 driving records (CDL records, as well).
  • Accept clearance letters from other states.
  • Offer general information (including CDL information).​
  • Interstate Medical Waivers (CDL)
  • Drop off CDL paperwork: medical card, self-certification, and/or commercial application
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Vehicle Services

 Attention: Vehicle Licensing in-person services are closed at this time. All physical documents must be submitted through the drop box located in the 1st floor lobby. To speak with someone, call 502-564-1257 or email kytcmvlhelpdesk@ky.gov.

 Office Hours​

Walk-in customers
8:00am - 4:00pm (ET), Monday-Friday
Speed Title Pickup (Available two business days after application)
8:00am - 3:30pm (ET), Monday-Friday
Salvage/Rebuilt Title Drop-off Couriers (Pick-up available one week later)
8:00am - 3:30pm (ET), Monday-Thursday
Salvage/Rebuilt Title Drop-off Individuals
8:00am - 3:30pm (ET), Monday-Thursday
Title History
11:00am - 4:00pm (ET), Monday-Friday

 Acceptable Payment Methods

  • Cash
  • Personal Checks - Unless Notified Otherwise
  • Company Checks - Unless Notified Otherwise
  • Money Orders
  • Certified Checks

 Note: Make payments payable to Kentucky State Treasurer.

 What to Bring When Visiting the One Stop Shop

  • Letter(s) from this office referring to the particular matter you need.
  • Required forms and applications needed for services rendered.

 Services offered

  • Speed Title Pick-up (Picking up someone else's title will require a power of attorney)
  • Salvage/Rebuilt Title Drop-off (Pick-up available one week later)
  • Salvage/Rebuilt Title Drop-off (will be Mailed out)
  • Individuals with one title previously licensed in his/her name
  • Print $3.00 Three-year Title History records
  • Print $3.00 Five-year Title History records

Motor Carriers

 Attention: Motor Carriers in-person services are closed at this time. All physical documents must be submitted through the drop box located in the 1st floor lobby. To speak with someone, call 502-564-1257.
 Attention: IRP/New Accounts will not be processed same day at the One-Stop Shop. New applications will be drop off only, and processed in the order received.
There are no exceptions being made on this policy.

 Office Hours​

Walk-in customers
8:00am - 3:30pm (ET), Monday-Thursday
 Important: Walk-in services are unavailable Friday. We encourage our customers to take advantage of the Online Services that we have available.

 Acceptable Payment Methods

  • Cash
  • Personal Checks - Unless Notified Otherwise
  • Company Checks - Unless Notified Otherwise
  • Certified Checks - Will accept cashier checks
  • Certified Funds
  • Credit Cards (American Express, Discover, Master Card, and Visa only)

 Note: Make payments payable to Kentucky State Treasurer.

 What to Bring When Visiting the One Stop Shop

  • Verify Federal authority (USDOT and MC number) are active. Go to Safer to verify before coming to the One Stop Shop. The Division of Motor Carriers will not issue credentials until Federal authority is active.
  • Required forms and applications needed for services rendered.
  • Letter(s) from this office referring to the particular matter you need.

 Services offered

  • IRP (New Account only)
  • IFTA and KIT Fuel Tax (New Account only)
  • Overweight / Over-dimensional
  • Passenger/Household Goods/Solid Waste
  • Customer service computers will be available for Online Services

 Helpful Links

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